Data protection policy

The protection of your personal data is important to us. We process your data in accordance with the legal framework (DSGVO, DSG 2019). In the following, we would like to inform you about the most important aspects of data processing on our website and business relationship. Please consider that data transmission on the internet can always be subject to security vulnerabilities. Full protection against access by third parties is not possible.

We process the personal data that we receive from you during a business relationship for the purpose of communication. If you contact us via our website or by e-mail, the data you provide will be stored by us for the purpose of processing your enquiry, in the event of further questions or as documentary evidence. We do not pass this data on to third parties without your consent.

We do not transfer data to third parties unless this is necessary for the fulfilment of a contract. In case of legal obligation, data will also be passed on to public bodies and institutions (e.g. tax authorities, insurance companies, …).

Upon request, we will inform you whether and which of your personal data we have stored. If, despite our efforts to ensure that the data is correct and up to date, incorrect information has been stored, we will correct your data at your request.

You are generally entitled to the rights of information, correction, deletion, restriction, data transferability, revocation, and objection of your stored data under the conditions of the applicable data protection law. If you have any questions or requests regarding your personal data, please contact PROTAN AG, Runkelsstrasse 38, FL-9495 Triesen, Liechtenstein by letter or by e-mail (e-mail: datenschutz@protan.li).

If you believe that the processing of your data infringes data protection law or that your data protection rights have been violated in any other way, you can complain to the supervisory authority. In Liechtenstein, this is the data protection authority: www.datenschutzstelle.li.

For security reasons, we use an SSL certificate on our website, which you can recognise in the address line of the browser by the addition “https://”, a green address bar, the term “secure”, a “lock symbol” or similar. This significantly increases security when transmitting data via forms.

Cookies are only used on this website when they are necessary for efficient operation. A cookie is a small text file that is stored on your end device with the help of your web browser. We use cookies to improve your browsing experience and facilitate the use of our website. Some cookies remain stored on your end device until you delete them. We do not use cookies to collect personal information about you. If you wish to block or restrict cookies set by this website, you can do so through your web browser settings. Please note that restricting cookies may affect the functionality of this website.

The provider collects data on every access to this website in the form of “server log files”. These include the address (URL) of the page accessed, the date and time of access, the volume of data transferred, the name of downloaded files, the operating system and browser programme used, and the IP address used for access.

The log data is only used for statistical evaluations, for the purpose of optimising the offer and for troubleshooting. However, the provider reserves the right to subsequently check the server log files if there are concrete indications of illegal use.

Every visitor can register on our website by providing personal data in order to download product-related content. By voluntarily providing this information, users gain access to exclusive content or services such as product data sheets and certifications. The data transmitted is specified in the respective registration form. The personal data entered will be collected and recorded exclusively for internal use.

Through registration and active use of the website content, the IP address assigned by the Internet service provider (ISP), the date, the name of downloaded documents, and the time of registration are recorded. Data is collected to prevent misuse of our services. If necessary, the data collected enables us to clarify any offences committed.

In principle, this data is not passed on to third parties, unless there is a legal obligation to pass it on or for the purpose of criminal proceedings. As a registered user, you have the option of changing or completely deleting from the database the personal data provided at the time of registration to the extent this does not contravene legal data retention obligations.